Inbound & Call Center

Contact Center Solution Full-stack inbound call centre MCUBE IVRS Multi-level voice menus Softphone Solution Browser-based calling Missed Call Service Capture every lead Toll-Free Number 1800 numbers for your brand

Outbound & Dialing

Auto Dialer High-speed outbound calls Voice Broadcast Bulk voice campaigns MCONNECT Omnichannel customer conversations

Messaging & Channels

WhatsApp Business API Official BSP partner MCUBE RCS New Rich Communication Services SMS Campaigns Transactional & promotional Truecaller for Business Verified caller ID

Analytics & AI

AI Post Call Analytics AI Auto-transcribe & sentiment AI Voice Bot AI 24×7 conversational IVR

Spotlight · AI
MCUBE AI Voice Bot

Let AI answer, qualify and book around the clock, in every language.

+68%Answer rate

24×7Always on

3×More connects

See it live
By Industry

E-commerce & Retail COD verify & delivery calls Healthcare & Pharma Appointments & teleconsult BFSI Collections, loans & service Real Estate Lead nurturing & site visits Education & EdTech Admissions & counselling Logistics Delivery ops & driver comms Travel & Hospitality New Bookings & concierge

By Use Case

Customer Support Reduce tickets, raise CSAT Sales & Lead Gen More connects, more closures Marketing Campaigns Blast & track responses Collections & Recovery New TRAI-compliant outbound Appointment Booking New Automated IVR scheduling Delivery & Field Ops New Rider/customer masking Teleconsultation New Doctor/patient calling

By Team

Sales Team New Dialers, tracking & CRM sync Support Team New IVR, queues & helpdesk Marketing Team New Campaign SMS & voice blast Operations Team New Field comms & monitoring HR Team New Interview scheduling

Featured

BFSI Collections Suite Dialer + DND + compliance E-commerce COD Verify Reduce RTO by 35% Healthcare OPD IVR Zero missed appointments Last-Mile Delivery Comms Number masking for riders EdTech Admissions IVR Qualify 10× more leads Real Estate Lead Engine Click-to-call + missed call

Spotlight
BFSI Collections Suite

Dialer, DND scrubbing and TRAI-ready compliance in one purpose-built stack.

40%Lower cost

2.5×Recovery

ISOCompliant

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Integration
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Help Center Step-by-step setup guides System Status Live uptime monitor FAQs Quick answers

From the blog
Cut call costs 40%

How BFSI teams slashed telephony spend with cloud IVR and smart routing.

8 minRead

BFSIGuide

Read on blog
About

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CRM

November 8, 2023 Cloud Telephony

Revolutionizing Admissions with MCUBE: Bridging Cloud Telephony and CRM

July 19, 2023 IVR Service

Sick of Lost Calls and Poor Service? Discover How the Right IVR Service Provider Can Change Your Game

July 3, 2023 Others

Building Stronger Customer Connections: The Strategy for Business Growth with CRM and Cloud Telephony

January 13, 2022 Cloud Telephony

What is an Automated Call Management CRM?

December 29, 2021 Cloud Telephony

CRM

Revolutionizing Admissions with MCUBE: Bridging Cloud Telephony and CRM

Sick of Lost Calls and Poor Service? Discover How the Right IVR Service Provider Can Change Your Game

Building Stronger Customer Connections: The Strategy for Business Growth with CRM and Cloud Telephony

What is an Automated Call Management CRM?

How Does CRM And Cloud Telephony Integration Boost Your Business?