Nyati Group

NYATI GROUP REQUIRED A CENTRAL TRACKING NUMBER

Nyati Group Required A Central Tracking Number For Cloud Telephony Solutions

MCUBE’s cloud solution was much needed because of its security, scalability,connectivity,implementation, up-gradation which are the perceived bottlenecks.

It has been 1997, Nyati Group pioneered Pune’s Real Estate Scenario for more than two decades. With 10000 happy clients, Nyati group embraced a new beginning with MCUBE to make another New Reality!

The additional requirements from MCUBE for Nyati Group were:

Requirements

1- Improved ROI. 2- Increased conversion rates. 3- Connecting call tracking to customer 4- relationship management (CRM). 5- Enhanced customer experience.

Challenges

The main challenges Nyati Group faced is tracking the data and recording. The additional challenges associated with it are:

The obstacle of having a higher conversion rate.

The obstacle to optimizing operational efficiency.

The obstacle to having real-time data insight.

Solution provided by MCUBE

MCUBE provided the virtual number with source tracking and recording of calls. MCUBE’s powerful telephony tool went a long way! The additional solutions It provided are:

Lower chances of missing calls.

Seamless integration with CRM.

Improved monitoring and performance.

Allows you to get multiple phone numbers at a lower price.

Perfect for customization.

Allows for a smoother remote work setup.

Easy to set up and use.

MCUBE Product: Time for a quantum leap

MCUBE’s inbound and outbound telephony services are the Dark Horse in the enterprise technology domain. As a way forward into the “Next to Normal” stage, organizations will stay focused on the existing customer base by maintaining high customer engagement through empathic, purpose.

-driven digital content, improved after-sales services, and fortifying distribution in stronger markets to gain an edge over the competition.