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The Future of Customer Outreach: Voice Bot, WhatsApp & RCS in Sync

03-JULY-2025

Key Topics Covered

  1. 01
    Voice Bot, WhatsApp, and RCS: The New Customer Outreach Stack

    Why these channels are essential for modern, digital-first customer communication.

  2. 02
    Unified Communication Strategy: How to Sync Channels Seamlessly

    Build cohesive workflows that connect voice, WhatsApp, and RCS effectively.

  3. 03
    Real-Time Analytics and ROI Measurement

    Measure performance and optimize based on live engagement data.

About The Speaker

Uttarayan Mukherjee is a seasoned Product Manager at MCUBE, leading innovation in AI and cloud communication solutions. With deep expertise in delivering scalable, data-driven products, he is at the forefront of transforming how enterprises connect with customers. His strategic vision seamlessly integrates cutting-edge technologies, such as Voice AI, rich messaging, and automation, into practical business solutions that drive measurable outcomes.

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